Water utility technology partner
Modern software and advisory for high-performing utilities.
CollectTech helps water utilities digitise billing, revenue collection, GIS, customer engagement, and field operations, then supports the people and processes needed to make the transformation last.
- TZ
- serving Tanzania
- 5
- mobile applications
- 20+
- dashboard modules
What We Do
A complete partner for utility modernisation.
We combine product implementation, GIS and survey expertise, sector consultancy, and custom software engineering so utilities can move from fragmented manual operations to a connected, measurable, customer-focused operating model.
Utility Platform
Billing, payments, GIS, customer service, field operations, analytics, and regulatory reporting connected in one platform.
Consultancy
NRW reduction, operational redesign, data quality improvement, training, and change management for utility teams.
GIS, Survey & Data
Asset mapping, pipe network surveys, customer questionnaires, GPS data capture, cleaning, analysis, and reporting.
Software Development
Custom portals, integrations, mobile apps, dashboards, APIs, and automation built around each utility's operating reality.
Product Ecosystem
Every role connected through one platform.
Purpose-built mobile apps and a management dashboard give customers, field teams, revenue officers, GIS teams, and executives the tools they need.
Amanzi
Customer self-serviceBills, payments, complaints, schedules, leakage reports, and account updates from the customer's phone.
Learn moreCT Fundi
Field techniciansTask dispatch, live GPS tracking, leakage repairs, materials, valves, and work history for field crews.
Learn moreCT GIS Field
Asset mappingAccurate GPS capture for meters, customers, routes, zones, and utility infrastructure assets.
Learn moreMakusanyo
Revenue collectionMeter reading, payment collection, arrears follow-up, mobile money workflows, and route visibility.
Learn more
Services
Consultancy and engineering that make the platform work in the real world.
CollectTech supports utilities before, during, and after implementation with the technical and operational expertise required to deliver measurable change.
NRW Reduction Consultancy
Water balance audits, leakage strategy, DMA planning, meter accuracy reviews, and targeted loss-reduction roadmaps.
Operational Advisory
Billing audits, revenue process redesign, customer service improvement, KPI frameworks, and field workflow optimisation.
GIS, Survey & Data Analysis
Mapping of utility assets, pipes, meters, valves and customer points, plus questionnaire-based surveys, data cleaning, analysis and actionable reports.
Software Development
Custom web systems, mobile apps, integrations, APIs, data pipelines, executive dashboards, and automation tools.
On Site
Technology shaped around real utility environments.
Our work connects office teams, field crews, customers, and infrastructure assets. These visuals give the homepage a stronger sense of the places and operational conditions CollectTech supports.
GIS & Survey Expertise
We map the network, then turn field data into decisions.
CollectTech supports utilities with end-to-end survey work: planning, questionnaire design, field enumeration, GPS mapping, data validation, analysis, dashboards, and GIS-ready datasets.
Asset & Pipe Mapping
GPS capture and verification for meters, pipes, valves, chambers, tanks, routes, zones, and service areas.
Questionnaire Surveys
Digital survey tools for customer enumeration, satisfaction studies, service coverage, complaints, and NRW investigations.
Data Analysis
Cleaning, validation, deduplication, dashboards, maps, reports, and datasets ready for billing and operational systems.
Why CollectTech
Designed for the conditions utilities actually face.
Offline-first field operations
Mobile teams continue working when connectivity drops, then sync customer, task, GPS, and payment data when the network returns.
Real-time operational visibility
Managers can see technician activity, collections, leakage reports, mapped customers, and service performance from one dashboard.
Regulatory ready
Structured reporting supports utility leadership, board oversight, and regulator-facing performance reviews.
Localised delivery
English and Swahili support, multi-currency workflows, and regional deployment experience across African markets.
Implementation
A practical path from assessment to measurable results.
Assess
Review data quality, workflows, revenue controls, NRW priorities, integrations, and organisational readiness.
Configure
Set up modules, roles, tariffs, routes, reports, mobile workflows, and the integrations needed for launch.
Train
Equip field teams, revenue officers, customer care staff, managers, and executives with role-specific training.
Improve
Track KPIs, review adoption, refine workflows, and use operational data to drive continuous improvement.